About Us

About Us

Welcome to Katyayani!! Katyayani Mahamaye Products Pvt Pvt. Ltd is among few of the finest tea producers in Siliguri. Our tea garden is equipped with the latest pieces of equipment and technologies. Our staff and labours put in their utmost care and nourishment towards cultivating premium quality tea leaves.

Our love for fresh and high-grade produce doesn’t stop at producing just Tea. Our farming factory at Siliguri also produces other organic farm products. Fruits such as pineapples and bananas and others are of international quality and have earned us a name in the Organic and Fresh produce industry.

Another industry that we have made a name in is the home furnishing market. We aim to provide the best plywood for your houses, offices and other commercial projects. Advanced technology is used to produce optimum quality plywood material. We want to give our customers nothing but the best. Hence we set strict quality norms to help keep our products in compliance with international standards.

We are working with a mission of reaching every household in the country through our diverse product range. Our ability to migrate from one price point to another and to provide a wider choice range to our customers makes us an ideal choice. We strive to focus on each and every part of the Indian market and be a one-stop solution for customers who are looking to buy products in bulk.

Our marketing office is located in Bangalore. Due to this, we have been able to create and build a strong retail network across India. Our committed distribution channels that are coordinated through our distributors, dealers, sub-dealers, and retailers provide the fastest and safest avenues for our products.

The varied list of our ever-increasing customer base boosts our morale and increases our confidence.

Feel free to contact us for retail and business purposes: Email: enquiry@katyayaniindia.com; Call: 080-23654445.

Why Us

At Katyayani, we believe in results that achieve customer satisfaction. And therefore we have a fully dedicated and skilled team that strives hard for attaining customer satisfaction by building quality products, completion in stipulated time-frame as well as providing end-to-end services. Our services are preferred by all due to following reasons

  • Passion to offer best products
  • Dexterous team of professionals
  • Flexible approach
  • Fair deals & ethical policies
  • Commitment to excellence
  • On-time delivery
  • Authentic products
  • Reasonable pricing
  • Customization facility

Business Policies

Customer Orientation

As a leading manufacturer across nation, we at Katyayani completely agree with the fact that the growth and maturity of any company depends to a very large extent on the Customer. It is the Customers demand for high quality product that drives the company to seek emerging trends and manufacture product with excellent workmanship.

We keep ourselves updated with Customer demands, specific choices and needs and keep imparting products with new technologies and current industry trend. We believe in becoming Customers First Choice by understanding Customer’s demands and needs. We have a dedicated Customer support staff in order to take suggestions and feedbacks.

Employee Orientation

Our products are the result of dedicated employee support that are committed to give their best and their continuous efforts and support helps us to nurture as an organization.

We have fully committed and skilled set of employees at Katyayani Mahamaye Products Pvt. Ltd. which are very passionate and nurturing professionals. They believe in bringing out their best at work by understanding and offering correct products to customer and building healthy work relations.

Infrastructure

At Katyayani, we believe in healthy work environment which benefits our employees as well as our customers and maintaining work life balance.

We are passionate about manufacturing and delivering high quality product. Our manufacturing facilities are backed by cutting edge technologies, reliable infrastructure and talented human resources. We have a team of professionals who are knowledgeable, skilled, immensely experienced in their respective fields and dedicated to delivering best manufactured product.

Products guarantee and return policy

Customer satisfaction is our goal. Every product is sold with an aim to achieve 100% customer satisfaction. If you are not satisfied with our product, you can return/exchange the product within 72 hours of purchase. To get refund/exchange, call 080-23654445 and provide following details to the Consumer Service.

  • Name of the order
  • Order date
  • Name of the Dealer/Distributor
  • Name of the item you wish to return
  • Reason for return
NOTE:
  • All items must be returned in their original condition including the bill of warranty. (Return policy may be returned or returned to buyers if any of these condition are not met)
  • Buyers are responsible for return shipping charges.
  • We reserve the right to charge a 50% restocking fee to product arriving in cut or used condition.
  • Katen Ply offers a product guarantee extending period of 20 years from the date of delivery.
    The extent of guarantee is limited to defects arising from faulty workmanship or materials for a period of 20 years from the date of delivery by authorized distributors or dealers subject to following conditions.
  • The product must be used and maintained in accordance with the relevant Indian standard and product recommendation.
  • The product has not been subject to misuse, abuse, or rejected. Guarantee related claims are required to be forwarded to company in writing within 72 hr of the product defect.
  • All such claims are to be investigated and proved by Katen Ply representative, service technician.
  • Katen Ply products are fully guaranteed against borer (termites) or defect in manufacturing and craftsmanship for the lifetime of the ply to original owner.
  • Katen Ply will exchange or replace any product found to be defective.
  • Katen Ply does not replace if additional interior work done or the hardware damaged.